How a $2M SaaS Company Blew 8% of Signups Because Customers Were Still Using Internet Explorer

https://padlet.com/melissamayer31vvtpy/bookmarks-3sv8gj085wxc5p1h/wish/MxrmZYxM0DJYQGOq

When support volume spikes: how outdated browsers quietly tanked product metrics Two years after launch, a SaaS company with $2 million annual recurring revenue noticed a pattern nobody wanted to own