Voice AI can give wrong answers when it misunderstands input or fetches...

https://www.bestbookmarks.win/voice-ai-sometimes-gives-wrong-answers-because-it-mishears-or-misinterprets

Voice AI can give wrong answers when it misunderstands input or fetches incomplete data. A simple way to catch errors before they reach customers is using readback controls—like having the system repeat order IDs aloud for confirmation