Voice AI can sometimes give wrong answers, but a few simple steps help keep it...

https://instaquoteapp.com/how-do-i-decide-what-the-source-of-truth-is-for-each-claim-type/

Voice AI can sometimes give wrong answers, but a few simple steps help keep it accurate. For example, using identifier readback—like repeating “Your order B3172 is confirmed”—lets customers catch mistakes early