When negative content targets your business, your first instinct might be to...

https://www.scribd.com/document/1016381594/The-First-48-Hours-Your-Tactical-Playbook-for-an-Online-Reputation-Scare-224712

When negative content targets your business, your first instinct might be to panic. Don't. Left unchecked, harmful posts lead to silent lost sales as potential customers quietly move on to competitors